Effective Date: May 1, 2026

Red River Forage (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us — whether through our website, advertisements, or direct communications.

1. Information We Collect
We may collect the following types of personal information:

Contact information — name, email address, phone number, and mailing address
Business information — farm or company name, role, and location
Inquiry details — product interests, order history, and purchasing preferences
Usage data — how you interact with our website or digital advertisements (via cookies and similar technologies)
2. How We Use Your Information
We use the information we collect to:

Respond to inquiries and provide quotes for forage products
Process and fulfill orders for dehydrated alfalfa, straw bales, and related products
Send relevant product updates, pricing information, and promotional offers
Improve our marketing and communications
Comply with applicable Canadian and U.S. laws and regulations
3. Lead Forms & Facebook Advertising
When you submit your information through a Facebook Lead Ad or contact form, you are providing your details directly to Red River Forage. We use this information solely to follow up with you about our products and services. We do not sell your information to third parties.

Facebook may collect data about your interactions with our ads in accordance with Facebook’s Data Policy.

4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:

Service providers — such as email platforms or CRM tools that help us manage communications (e.g., HubSpot), under confidentiality agreements
Legal authorities — if required by law or to protect our rights
5. Cookies & Tracking Technologies
Our website and advertisements may use cookies or pixel tracking to understand visitor behavior and improve our marketing. You can control cookie settings through your browser preferences. Opting out may affect some website functionality.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your information at any time by contacting us.

7. Your Rights
Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Canadian residents are protected under PIPEDA (Personal Information Protection and Electronic Documents Act). U.S. residents may have additional rights under applicable state privacy laws.

8. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure.

9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Red River Forage

Morris, Manitoba, Canada

Email: sales@redriverforage.com

10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.